Expert Blog

Privacy Statement

Effective: 27/08/2007

Habasit AG (the parent company of all members of the Habasit Group) is strongly committed to protecting your privacy with regard to any personal information that you submit to us when you use our website.  Below, we outline how we use any information about you that we may receive from our website.  “We/our/us” refer to Habasit AG, Römerstr.1, CH-4153, Reinach-Basel, Switzerland.

Collecting information
You can visit most of our websites without revealing any identifiable information about yourself.  Our web servers will only collect your domain name or IP address when you browse our website.
There are, however, areas of our website where we may need some personal information from you to respond to a specific request for, among others, more information about our products.  You can register to receive downloads and brochures on products and services available from Habasit Group. The information we collect from you may include your name, address, telephone, fax number, and/or e mail address as submitted by you through our online submission form.

Using collected information
We collect your domain name and IP address information to measure the number of visits, average time spent on the website, pages viewed, etc.  You can usually adjust your internet browser if you prefer that your computer does not store this information and allow us access to it. But if you choose not to accept cookies, the auto-login function will not work.  We use this information to create statistics on the use of our website and to improve its content.  Personal information submitted by you is used only may be used in the following ways:
– to respond to your enquiry or to process any request you make to provide you with information, products or services.  We do not share, sell or lease personal information about you to any third parties outside Habasit Group (unless engaged to do so on Habasit Group’s behalf) for website hosting purposes.
– to help us understand what products or services may be of interest to you, to help us improve and develop our products and services.
– to carry out our obligations arising from any contracts entered into between you and us
– to allow you to participate in interactive features of our service, where you choose to do so.
– to notify you about any changes to our service.

We will share your information with the relevant Habasit Group company for your country so they can deal with your enquiry or if you request information.  We may also share it within the Habasit Group so selected Habasit Group members can use it generally in the same ways as described above.  This is to enable the Habasit Group as a whole to meet your requirements and understand your interests in Habasit Group products and services.
Members of the Habasit Group may contact you by e mail, phone, fax, messaging service or mail.
Habasit Group may share your personal information with other companies we engage in providing our services to you, so your enquiry or request for information about our products can be fulfilled.  These companies are contractually bound to use such information only as part of the services we have hired them to provide.  We will release personal information if requested by you to do so, or if required by law (for example, to protect your account from fraud).

Links to other websites
Our website may contain links to other websites such as those of other members of the Habasit Group, Habasit partner companies, Habasit’s distributors and authorities.  While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by these other sites.  Therefore once you have left our website we cannot be responsible for the protection and privacy of any information which you provide.  You should exercise caution and look at the privacy statement applicable to the website in question.

Transfer of Data
We may need to forward your details to other countries, for example to Habasit Group companies, or to be processed by staff operating in such countries who work for us or those we engage to help us run our business.  This may be for example to send you information you have requested, for fulfilment of your order and administration of your customer account, and for the provision of support services.

Data security
We maintain suitable physical, electronic, and administrative safeguards to protect your personal information that is collected via our website from unauthorized access or disclosure.  We restrict access to your personal information only to staff within Habasit Group or those it engages in running the business, and only where they need it for the purpose in question.
Although we will do our best to protect your personal information, unfortunately, the transmission of information via the internet is not guaranteed to be secure.  On receiving your information we will use strict procedures and security features to try to prevent unauthorised access or use.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.  We ask you not to share a password with anyone.

Access to collected information
You may request details of personal information which we hold about you.  A small administrative fee may be payable.  If you would like a copy of the information held on you please contact

If you think that any information we have about you is incorrect or incomplete, you can request that we change or update the information that you provide us through our website by contacting us as described below.  We will correct or update any such information as appropriate, as soon as reasonably possible.

Contacting us
If you have any questions about or do not agree with this privacy policy, please use to get in touch with us.  We welcome all your questions and suggestions with regard to our privacy policy and any other areas of our business.

Changes to this policy
We may change this policy from time to time by updating this page.  Please check this privacy policy periodically to find out about and ensure that you are happy with any changes.  However, where we already hold your personal information, we will not substantially change the way we use it without your agreement.